Chat - user guides for professionals

On this page you can chat with clients in a protected environment. You can start a new conversation, continue an existing one and send files to eachother.

Starting a conversation

You start a new conversation via the text balloon icon with the little plus sign in it. Type a name into the search bar and press Enter to start searching. Select the name of the person you want to chat with and click on Start to begin the conversation. This will only work with clients that have accepted at least one invitation for a program. 

You can resume a conversation by clicking on the name of the person. If there are many conversation in your list you can search for someone via the looking glass icon.

Sending a message

Click on the paper plane or click on shift+enter to send the message. You can send attachments by clicking on the paper clip. Allowed file types are PDF, Excel, jpeg, png and mp3. You cannot send video files. 

Group chats are not possible at the moment.

User Guides for Professionals

Would you like more information about working with our platform? Check out our other user guides here: User Guides for Professionals

Can't find the answer to your question?

Click on the blue Support button to contact us or send us an email via of
You can also reach us by phone, from Monday to Friday between 9.00 and 17.00h via 020-7712848 for Therapieland or via 020-8545108 for Gezondeboel.

Modified on:Wed, 21 Sep, 2022 at 12:48 PM

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