Downloading your dossier - the new platform
We have upgraded our platform. That is why some features might be different than what you were used to. In this series of articles we will discuss the most important changes per topic. This article is about managing your notifications.
Please have a look at the other articles as well and get to know more about the differences between our old and new platforms: The New Platform - for clients
This is how it worked before
By clicking on File from your dashboard you would land on a page where you could download different files from your dossier, like the assignments from treatments.
This is how it works now
You can now find the option to download your dossier in the treatment itself. When you click on the name of a treatment in your care plan you will land on a page where you can see the content of that treatment. At the top of the page, underneath the name of the treatment it says 'Export treatment progress'. When you click on that a zip-file, containing a pdf with every assignment from the treatment and your answers, will be downloaded. If you would like more information about downloading your dossier also have a look at How to download the dossier - for clients
Read more about the differences between our old and new platforms:
The New Platform - for clients
Can't find the answer to your question?
Click on the blue Support button to contact us or send us an email via email@example.com of firstname.lastname@example.org
You can also reach us by phone, from Monday to Friday between 9.00 and 17.00h via 020-7712848 for Therapieland or via 020-8545108 for Gezondeboel.
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