Working on a treatment - the new platform
We have upgraded our platform. That is why some features might be different than what you were used to. In this series of articles we will discuss the most important changes per topic. This article is about working on a treatment.
Please have a look at the other articles as well and get to know more about the differences between our old and new platforms: The New Platform - for clients
This is how it worked before
Every treatment you were invited for and every treatment you started independently would all be in the same list on the Programs page. By clicking on a program in the list you could start a program or continue where you had left off.
On the left side of the page there was a menu of all the steps in the program and on the right side you could see your progress, invite someone for the social or professional environment and choose a video therapist.
In the middle of the page were the videos and assignments and you could read the text of the video by clicking on the icon of a page with text.
This is how it works now
Treatments you have been invited for are now in care plans, grouped by organisation. So if you have received invitations from multiple organisations, your GP's practice and your psychologist's practice for example, then those treatments will be in different care plans. Treatments you have started independently will appear in a separate care plan as well.
When you click on Care Plan in the menu you will see an overview of all of your care plans. To start a treatment you click on Start under the name of the treatment. When you have worked on a treatment before you will see a green bar showing your progress. Click on Continue to go to the step in the treatment where you had left off.
You can see your progress and navigate between the different steps from within the treatment by clicking on 'Content'. It will show you which steps you have already completed and from here you can also navigate to the step in the treatment where you had left off.
Here you can also invite someone for the social environment, if your treatment has one, or invite an extra professional.
While working on a treatment you can now switch between video therapists by clicking on their pictures underneath every video. A blue circle will appear around the picture of the video therapist you have selected.
If you prefer to read instead of listen then you can find the text by clicking on 'Text' underneath the video.
On the right-hand side of the page you can find the Library items, if this step of the treatment has library items.
When you are working on a certain step in a treatment and you want to return to a different step you can do this by expanding the menu with the 'Steps' button on the left side of the page.
This will show you which step you are on now and you can navigate to another step by clicking on the text in the menu. Steps you have already completed will have a green checkmark. To close the menu again click on 'Hide'.
In this way you can work through the entire treatment and reread things at a later time. When you have questions about the treatment you can send them to your professional directly from the steps.
Read more about the differences between our old and new platforms:
Can't find the answer to your question?
Click on the blue Support button to contact us or send us an email via firstname.lastname@example.org of email@example.com
You can also reach us by phone, from Monday to Friday between 9.00 and 17.00h via 020-7712848 for Therapieland or via 020-8545108 for Gezondeboel.
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