Account settings

On this page you can switch between Account and Notifications and there are also several settings you can change.

Notifications

When you select Notifications you can toggle all email notifications, such as notices about activity and new messages, on or off. 

Account

When you select Account selecteert you will see the following options:

Change your email address

Here you can change the email address that you use to log in to the platform. Enter a different email address into the text box and click on 'Save changes'.

Change password

If you want to change your password you can do that here. Enter the old password in the first text box, the new one in the box below that and click on 'Confirm' to save the new password. The text you enter into the field will only be shown as dots. If you want to be able to see what you type you can click on the eye icon on the right side of the text box.

For professionals: Back up tokens for 2-factor authentication

You can use these backup tokens when you don't have access to your phone . You can find more information about backup tokens in this article: Tweefactorauthenticatie: Back-up tokens

Preferences

Our platform is available in Dutch or English. Here you can switch between these two languages.

For clients: Account changes

You can find the option to deactivate or delete your account here. You can only delete your account when there is no connection with a professional anymore. When there is still a connection, you will not see the option to delete your account, only the option to deactivate your account will be visible. In such a case you can send a message to your professional to ask if they can archive your care plan.

Can't find the answer to your question?

Click on the blue Support button to contact us or send us an email via info@therapieland.nl of info@gezondeboel.nl
You can also reach us by phone, from Monday to Friday between 9.00 and 17.00h via 020-7712848 for Therapieland or via 020-8545108 for Gezondeboel.

Modified on:Wed, 21 Sep, 2022 at 1:00 PM

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