The dashboard is your starting point for the platform. Here you will find the most important information for your account at a glance and from here you will be able to navigate to other pages. Will will walk you through all the possibilities one by one. Gray icons Would you like to read more about the different sections? Please check out the other user guides that are linked here. Video Calls. You can start a new video call here. Support and contact. Clicking on this icon will open o...

You can use our platform for video calls. Before you join a video call you need to take a couple of steps to check your camera and microphone. During the call you have several options, like sharing your screen and using a whiteboard. Read all about it here. Starting a video call You join the call first and after that you can invite others. You start a video by: Logging in to the platform. Clicking on the gray camera icon.  Waiting room Select the camera you want to use (if you have ...

You can invite a new client for a care plan by following the steps described here. If you want you can add treatments or questionnaires to the care plan straightaway, but you can also leave the care plan empty at first. Client data Fields with a *star* are required. You can enter the date of birth manually with  "/ " between the numbers or you can select a date as is shown in this example: Add to a care plan Here you can select treatments and questionnaires. By checking the bo...

On the Clients page you can add new clients, search for clients you have invited already and apply several filters to display your list of clients in an organized way. Adding a new client Click on ‘Add new client’ to create a new care plan for a client. Searching for a client Find your client by searching for them by email address: Or date of birth: Filtering You can filter your list of clients in the following ways: Clients: those who have accepted your invitation. Not ...

On this page you can find all available questionnaires. You can send a questionnaire to a new client, you can add one to an existing care plan and there are questionnaires that have to be filled out by an informant about the client. It is not possible to view the content of a questionnaire from the portal before sending it. Would you like more information about a certain questionnaires then please contact the Helpdesk. Sending a questionnaire to a new client To be able to send a questionna...

On the Treatments page you can browse through our range of treatments. You can also add a treatment to a care plan from here. This page will also give you an overview of the treatments that are available for your organisation and the ones that are not. Adding a treatment to a care plan Click on the plus symbol of the treatment you want to add Type the name of the client into the search bar and press enter. Select the client. Click on Add. Filtering and searching By checking the bo...

On this page you can chat with clients in a protected environment. You can start a new conversation, continue an existing one and send files to eachother. Starting a conversation You start a new conversation via the text balloon icon with the little plus sign in it. Type a name into the search bar and press Enter to start searching. Select the name of the person you want to chat with and click on Start to begin the conversation. This will only work with clients that have accepted at least ...

On this page you can switch between Account and Notifications and there are also several settings you can change. Notifications When you select Notifications you can toggle all email notifications, such as notices about client activity and new messages, on or off.  Account When you select Account selecteert you will see the following options: Change your email address Here you can change the email address that you use to log in to the platform. Enter a different email address into...