When you were invited to work on a treatment by a professional it is not necessary to create an account. An account has already been registered for you and you can activate it via the link in the activation email you have received. If you want to work on a treatment independently and you do not have an account yet, then you can create a new one in a couple of steps. Invitation You have received an invitation via email. In it there is a button that says 'See invitation'. When...

There are two ways to work on a treatment on our platform: via an invitation from a professional and via self-help. If you want to work on a treatment independently via self-help you can buy it. You will then have access to the treatment indefinitely. Some of our treatments are available to work on independently and some are not. You will find the available treatments on the platform by clicking on the 'Self-Help Offers' button. You can try out the first couple of steps for free a...

There are several ways in which you can receive and accept an invitation by a professional. If you do not have an active account yet, you have to complete your registration before you can accept the invitation, and if you already have an account but have never accepted an invitation from someone before, you will receive an email with a link. No active account yet If you do not have an active account yet you first have to complete your registration. We explain how you do that in the follo...

On the Care Plan page you will find all treatments and questionnaires you have been invited to work on by a  professional. Self-help treatments are placed in a separate care plan. From here you can start working on a treatment or continue from where you left off. Self-help Would you like to work on a treatment without an invitation from a professional? Check out our User Guide: Self-help. Self-help has its own care plan. This care plan is called Therapieland or Gezondeboel depending on whi...

Here you can get started with using monitors. You can choose between two types of monitors that will help you get insight into your emotions and behavior. You can create a new monitor or continue to work in an existing one. Adding a new monitor When you haven't created a monitor yet or when you want to add a new one you go to the Monitors page and click on 'Add new monitor'. This will open en popup screen in which you can choose what kind of monitor you want to add: a coun...

The dashboard is your starting point for the platform. Here you will find the most important information for your account at a glance and from here you will be able to navigate to other pages. Will will walk you through all the possibilities one by one. Gray icons Would you like to read more about the different sections? Please check out the other user guides that are linked here. Support and contact. Clicking on this icon will open our support widget showing you some articles that migh...

Alle programma's waarvoor je bent uitgenodigd of waarmee je via zelfhulp bent gestart komen in jouw werkmappen terecht. Vanaf de pagina Werkmap kun je programma's starten of verdergaan waar je gebleven was. Binnen een programma heb je verschillende opties, zoals een videotherapeut kiezen, bibliotheekitems bekijken en een bericht sturen aan jouw professional. Care plan When you click on Care Plan in the menu you will see an overview of all of your care plans. To start a treatment ...

Your professional is able to invite you for a video call on our platform. You will receive an invitation via email to join the call. Before you do that you can test your microphone and camera settings in the waiting room and during the call you have the option to share your screen and send a text message to the other people in the call. When you are experiencing problems with video calling have a look at our article with solutions. In the waiting room Before you join the call you have th...

On this page you can switch between Account and Notifications and there are also several settings you can change. Notifications When you select Notifications you can toggle all email notifications, such as notices about activity and new messages, on or off.  Account When you select Account selecteert you will see the following options: Change your email address Here you can change the email address that you use to log in to the platform. Enter a different email address into the te...